If you have any questions that are not listed below, please feel free to email us at firstname.lastname@example.org.
I'm new to keto - where do I start?
We have a 'new to keto' section in the free recipe library which includes 'what to eat' lists and a guide to the ingredients we buy from UK supermarkets. Access it here: https://t4s.site/keto-fitness-club/welcome/ . You're also more than welcome to book a free call with us and we'll see if we can answer your questions: https://www.ketofitnessclub.com/pages/book-a-free-call
How do I access your recipes?
All of our recipes are free to access via various links on this website, such as the green banner at the top of the home page. Or, save this link to head straight to the recipe library in the future: https://t4s.site/keto-fitness-club/welcome/ .
How can I join your Facebook group?
The Keto Fitness Club Public Group on Facebook is free for all to join. Click this link and we'll accept you as soon as we can: https://www.facebook.com/groups/KetoFitnessClubPublic/ . If you would like to join the Keto Fitness Club Membership, which includes access to our private support group, please click here for more info: https://www.ketofitnessclub.com/pages/become-a-member .
I'm a Keto Fitness Club Member - how do I access the members' site?
Once you've created your subscription account on Paywhirl (if you're a monthly member) or you've purchased your membership package, please check your email inbox for a welcome email. This email will contain a link to a three step process to create your account for our membership site. Please complete all three steps (create your account, join the members' Facebook group, book a 1:1 call) to get the most out of your membership. If you can't find your welcome email, first check your spam. If there's nothing there, please contact email@example.com.
How long do deliveries take?
Every parcel is sent out 2nd class using the Royal Mail delivery service. All orders are dispatched by the next working day, unless otherwise stated in the product description. Please be aware that due to the Royal Mail service being disrupted as a result of Covid-19, deliveries may take a little longer than usual. We apologise for any inconvenience.
How much does shipping cost?
UK shipping is free across all of our products.
Do you ship outside of the UK?
As we are a small business, shipping outside of the UK is very expensive, so we don't offer international shipping through this website. If you would still like one of our physical products, please email us at firstname.lastname@example.org and we'll see what we can do - please note that shipping charges will be added to your order.