Re-usable Insulation Box: Recommended for multiple meals
Insulation boxes are available to provide extra protection to your meals. All meals are sent frozen with ice packs however due to current weather condition we can not guarantee meals arrive frozen. Meals should not be refrozen if defrosted.
Orders containing 6 or more meals will be shipped in an insulation box by default for free. You don't need to add an insulation box to your cart if you have more than 6 meals. If you do have include an insulation box in your order of 6 or more meals, we can refund the price of the box.
If you would like to order less than 6 meals, but have them shipped in a freezer box, add the insulation box item to your order for £4.
Our insulation boxes are re-usable and we'd love for you to send them back to us.
Click here to apply for a pre-paid postage label. Printer required.
If you order ready meals without an insulation box:
Individual meals will be sent in chill wrap packaging with ice packs. Consume within best before date. Do not re-freeze once defrosted.
You will receive an email once your order has been dispatched. Orders placed up to 8am Monday - Thursday are dispatched on the same day. Orders placed after this time may be sent the next working day, however no fresh orders are distributed on Friday. Please ensure you update your 'Safe Place' details as without this the courier is unlikely to leave the parcel if you are not at home. We are unable to refund or replace orders that have been delayed due to lack of instructions for the courier. All details must be added via the courier app - we're unable to access these details on your behalf.
If you're local to Rushden and you'd like to pick up your order, please contact email@example.com.